warranty and returns

Wheatfield Nursery Warranty and Return Policy

COMPANY GUARANTEE: At the time of purchase Wheatfield Nursery guarantees that all plant material is true to name, healthy, and free of pests.

RETURNS: Living plants may be returned, for the full amount of purchase price, (to be reimbursed in the form of store credit) within 2 business days from the purchase date. The plants must be evaluated by a manager before any refunds will be given. The return must be accompanied by the original sales receipt.
Any perennial, annual, vegetable, herb, or tropical is not eligible for return.

WARRANTIES:
Plant Material Installed By Wheatfield Personnel:
Woody plant material installed by Wheatfield Nursery shall carry a one-time replacement of one hundred (100) percent of the cost of the plant. Herbaceous perennials shall carry a one-time replacement of fifty (50) percent of the cost of the plant. Claims must be made within one (1) year of the purchase date and will not be honored without the original sales receipt. If an exact replacement is unavailable, the company may offer a substitution of equal value or issue store credit for the calculated amount.
No additional labor fees will be charged for any material replaced by Wheatfield Nursery when material is qualified for replacement as listed above.
Replacement plants shall carry no further warranty.
Retail Sales:      
Trees and shrubs shall carry a one-time fifty (50) percent replacement warranty of the cost of the plant through October 31st of the same purchase year. Claims are only valid if the original plant material and the original sales receipt are returned to Wheatfield Nursery. If an exact replacement is unavailable, the company may offer a substitution of equal value or issue a store credit for the calculated amount.
Any perennial, annual, vegetable, herb, or tropical plant shall carry no warranty due to their short growing season and lifecycles.
Any plant material not planted in the ground shall carry no warranty.
Any plant material discounted at or above twenty-five (25) percent shall carry no warranty.
If a problem is detected with any plant material please contact Wheatfield immediately so that we may offer advice to save the plant from any further harm.

Disclaimer: Wheatfield cannot be held responsible for acts of nature outside of our control. This includes but is not limited to: lightning strikes, flood waters, severe wind, poor drainage, drought, hail, soil borne pathogens, bug or animal damage, human vandalism, and mechanical damage.



THERE ARE NO WARRANTIES OR RETURNS FOR WHOLESALE CUSTOMERS